LOAN SERVICING SOFT's Collections & Loan Modification Functionality make it Ideal for Private Money Loan Servicers

Sophisticated collections and loan modification functionality

Hard money lending often requires sophisticated collections and loan modification functionality and it's exactly this kind of functionality that separates LOAN SERVICING SOFT from the pack when comparing loan servicing solutions. This specialized functionality, reporting, and a technical support staff that understands the industry and its needs, makes LOAN SERVICING SOFT a top choice for hard money lenders. The LSS collections system gives staff a structured way to identify accounts that need attention. Its configurable call queues can filter and automatically feed calls based on criteria such as loan aging or time since origination. Loan servicers can create multiple queues for different campaigns, helping staff focus on timely follow-up instead of relying on memory, scattered spreadsheets, or manually assembled lists. In addition to Call Queues, LSS gives its users specially designed aging reports & call lists, giving its users both automation and a high level of control.

Specific Collections Functionality

Action and Results
Action and result screens are another advantage. Teams can use pre-configured choices or build work flows that reflect their own procedures. Staff can record whether a borrower was reached, a payment was promised, or further follow-up is needed. Consistent options help employees record activity in a common format and understand an account's status at a glance.

Promise To Pay
Collectors often depend on Promises to Pay to successfully perform their job. LOAN SERVICING SOFT supports promise-to-pay tracking and scheduled callbacks, helping staff follow up on commitments. Automated and manual call logs, notes, and document storage maintain a history of interactions.

Payment Processing
The platform also supports on-the-spot payment processing through e-checks, one-time ACH, and credit or debit cards. And payment may be accepted from someone other than the borrower, where appropriate. Convenient payment options can reduce friction when a borrower is ready to pay, while keeping collection work within the servicing workflow.

Collection Bot
The Collection Bot is an automated AI Agent that dials, announces and connects you with your borrowers when they are ready to make their payments. Leverage the latest technologies to automate and streamline your operation.

Loan Modification
LOAN SERVICING SOFT provides loan-modification functionality to change, record and track loan terms. All loan terms can be changed while preserving its loan number and history.

The Importance of Loan Modification along side your collections solution

Collections and modifications are closely connected. One delinquent account may need structured outreach and a documented promise to pay while another borrower may need a formal workout or revised terms. Tools for both activities within the broader servicing environment can help lenders "get the job done" and resolve problem accounts.

Ready to learn more? Let's explore how LOAN SERVICING SOFT can transform your operation.. Reach out today and Let's talk!